Last updated: June 1, 2025

These Terms govern access to and use of the website www.kalayamassage.ch and related services, including mobile applications (collectively referred to as the “Services”). The site is operated by Kalaya Sàrl, registered in Switzerland.

By accessing or using the Services, you acknowledge that you have read and accept these Terms. If you do not accept them in full, you must not use the site or the Services.

Eligibility

You declare that you are at least 18 years old or are acting with the consent of your legal representative. If you are a minor, you may only use the Services with such consent.

Purchase of Services

• You must carefully read the description of the Services before placing an order.
• You may book Services via our website. By booking, you agree to attend at the agreed time and place.
• Confirmation of your booking will be sent by email summarizing the order details.
• Payments must be made before the start of the Services.

Coupons and Offers

We may offer coupons, gift cards, or discounts. These offers are valid for the stated period and may not be transferred without our authorization.

Offer combinations

Our offers, promotions, and discounts cannot be combined. Clients with a subscription are not eligible for additional discounts. Likewise, clients using specific reductions (e.g., AVS, AI, or student discounts) or promotional offers cannot combine multiple benefits.

Cancellation Policy

In case of cancellation by us for reasons beyond our control, a refund will be issued.

Electronic Evidence

By accepting these Terms, you agree not to contest the evidentiary value of documents exchanged electronically via our site. Computer records will be considered valid proof of communications, orders, and payments between us.

Limitation of Liability

To the extent permitted by law, we shall not be liable for direct or indirect losses or damages arising from the use of our site or Services.

Governing Law

These Terms are governed by Swiss law.

Miscellaneous

1. Waiver: No waiver of any breach shall be deemed a waiver of any prior or subsequent breach.
2. Headings: Section headings are for convenience only and have no legal effect.
3. Severability: If any provision of these Terms is found unlawful or unenforceable, it shall be removed without affecting the validity of the remaining provisions.
4. Evidence: You agree that electronic records shall serve as valid proof.
5. Proof Agreement: Acceptance of these Terms constitutes a proof agreement in accordance with Article 1368 of the Swiss Civil Code.
6. Assignment: You may not assign this agreement without our prior written consent.
7. Entire Agreement: These Terms constitute the entire agreement between you and us.
8. Survival: Certain provisions shall remain in effect even after the end of our contractual relationship.

Contact Us

For inquiries, please email info@kalayamassage.ch
or write to: Kalaya Sàrl, Avenue de Morges 60d, 1004 Lausanne, Switzerland.