We collect, store, and use the information you enter on our website or communicate to us by other means. This includes your IP address, login credentials, email address, password, computer and connection details, and your purchase history. We may also use analytics tools to collect session data such as page response times, visit duration, and page interaction.

We collect personal information (such as your name, email address, and password), payment details (such as credit card information), product reviews and feedback, as well as other information you may provide.

When you make a transaction on our site, we collect the information necessary to process your request, including your name and email address. This information will be used exclusively for the purposes outlined above.

Why we collect this information:

• To provide and manage our services.
• To offer technical support and user assistance.
• To communicate with you about our services, including updates and promotional offers.
• To create aggregated statistics and analytics to improve our services.
• To comply with applicable laws and regulations.

Data storage & security
Our website is hosted by Infomaniak, which enables us to offer our products and services. Your data may be stored on secure servers protected by firewalls.

Payment systems comply with PCI-DSS standards, governed by the PCI Security Standards Council, ensuring secure credit card transactions on our site.

We may contact you regarding your account, to resolve issues, to send updates, or for any other communication required to comply with our legal and contractual obligations. These communications may be made via email, phone, SMS, or postal mail.

If you wish us to stop processing your personal data, please contact us at info@kalayamassage.ch or by post at:
Kalaya Sàrl, Avenue de Morges 60d, 1004 Lausanne, Switzerland.

We reserve the right to amend this Privacy Policy at any time. We encourage you to review it regularly.